Effective Date: 28 Jan 2026
App Name: FirstWord / First Words for Kids
Developer: Digital BalMandir
Contact Email: digitalbalmandir@gmail.com
Welcome to FirstWord. Your privacy matters. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you use our mobile application. By installing or using FirstWord, you agree to the terms of this Privacy Policy.
1. Information We Collect
a) Information You Provide Voluntarily
We collect personal information only if you voluntarily choose to provide it, for example:
- Name, email address (if you register or sign up for support or newsletters).
- Payment information if purchasing a subscription or in-app purchase.
- Any information you submit through feedback or support requests.
b) Device and Usage Data
When you install and use the app, we may collect:
- Device identifiers (e.g., unique device ID).
- IP address, browser type, OS version, mobile carrier.
- App usage metrics including feature use, session duration, progress.
This information is used to understand how the app is used and to improve functionality.
c) Analytics and Third-Party Services
We may use third-party analytics tools (e.g., Firebase, Google Analytics) to collect non-personal usage data. These services have their own privacy policies.
2. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve the FirstWord app.
- Process purchases and manage subscriptions.
- Respond to support requests.
- Analyze app performance to improve user experience.
- Send notifications or updates if you have consented to receive them.
We do not sell personal data to third parties for marketing purposes.
3. Data Sharing and Disclosure
We may share your information:
- With trusted third parties who help operate the app (e.g., analytics, payment processors).
- To comply with legal obligations or protect rights.
- In connection with a business transfer, merger, or acquisition.
We require third parties to respect this privacy policy and restrict their use of your information.
4. Security
We implement reasonable technical, administrative, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, and destruction. However, no transmission or storage can be guaranteed completely secure.
5. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, or provide the services you request. Once no longer necessary, data will be securely deleted or anonymized.
6. International Transfers
Your information may be stored or processed in countries outside your own. In such cases, we take reasonable steps to ensure that data protections are consistent with applicable laws.
7. Children’s Privacy
FirstWord is designed for general users and may be used by children. We do not knowingly collect personal information from children under age 13 without verifiable parental consent. If you believe we collected such data, please contact us so it can be reviewed and deleted.
If FirstWord is targeting children under 13, additional regulatory compliance (such as COPPA in the U.S. or GDPR children’s provisions in the EU) may apply.
8. Your Rights and Choices
Depending on your region, you may have rights regarding your personal information, such as the right to access, correct, delete, or restrict processing of your data. To exercise these rights, contact us at [your email].
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will post any changes at this URL with a revised effective date. Continued use of FirstWord after changes indicates acceptance.
10. Contact Us
If you have questions or concerns about this Privacy Policy or your data, contact:
Email: digitalbalmandir@gmail.com
